Shipping & Delivery Policy
Shipping and Delivery Policy
Effective Date: 1st of September, 2025
Thank you for choosing Trikut Herbals! We are committed to providing a seamless shopping experience for you, and this Shipping and Delivery Policy outlines how we handle orders and deliveries to ensure your satisfaction.
1. Shipping Locations
We currently offer shipping to the following locations:
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Domestic Shipping: We ship to all locations within India.
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International Shipping: [If applicable, mention countries or regions you are shipping to].
2. Processing Time
Once you place your order, our team processes it within [Insert Processing Time] business days (excluding holidays and weekends). Orders are processed in the order they are received.
3. Shipping Methods & Delivery Time
We offer the following shipping methods:
a. Standard Shipping
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Estimated Delivery Time: 5 to 7 business days (depending on the destination).
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Shipping Cost: Free or Flat Rate of [Insert amount] for orders under [Insert threshold amount].
b. Express Shipping
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Estimated Delivery Time: [X] to [Y] business days.
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Shipping Cost: [Insert cost] or Free on orders over [Insert threshold amount].
Please note that delivery times are estimated and may vary depending on the location, weather, and other factors beyond our control.
4. Order Tracking
Once your order has been shipped, you will receive an email notification with a tracking number and a link to track your shipment. You can use this to monitor your orderโs progress.
5. Shipping Charges
Shipping charges are calculated based on your delivery location and the size/weight of the order. You will be able to see the exact shipping cost at checkout before confirming your purchase.
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Free Shipping: We offer free shipping on orders over [Insert Amount].
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Flat Rate Shipping: If applicable, shipping costs will be calculated at checkout based on the delivery address.
6. Delivery Issues
If you encounter any of the following issues with your delivery, please reach out to our customer support team immediately:
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Delayed Delivery: If your order has not arrived within the estimated delivery time, please check the tracking details or contact us for assistance.
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Incorrect Address: Please ensure that the shipping address you provide is accurate. We are not responsible for delays caused by incorrect address information provided by the customer.
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Damaged or Missing Items: In the rare event that your order is damaged or missing items, please contact us within [Insert number of days, e.g., 7 days] of receiving the order. We will work with you to resolve the issue.
7. Return and Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please refer to our Return and Exchange Policy [Link to Return/Exchange Policy] for detailed information.
8. Packaging
We take great care in packaging our products to ensure they arrive in perfect condition. All orders are securely packed using high-quality materials to protect your items during transit.
9. Shipping Restrictions
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PO Boxes: We do not currently ship to PO Boxes.
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International Shipping: If you are outside of India, please contact our customer service team to check if we ship to your location. Additional customs fees or taxes may apply, and customers are responsible for these charges.
10. Customer Support
If you have any questions regarding shipping, delivery, or any other inquiries, please contact us at:
Email: support@trikutherbals.com
Phone: +91 9990797497
Business Hours: 9:00 AM to 7:00 PM (Monday to Saturday)