Privacy Policy

Effective Date: 1st of September, 2025

At Trikut Herbals (www.trikutherbals.com), your privacy is our top priority. We are committed to protecting and respecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Personal Information

When you interact with our website, we may collect personal information such as:

Name
Email Address
Phone Number
Shipping Address
Payment Information (credit/debit card details, billing address)

b. Non-Personal Information

We may also collect non-personal information about how you use our website, including:

IP Address
Browser Type and Version
Device Information
Location Data
Pages Visited on our website

c. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic, improve the website’s performance, and personalize your experience.

2. How We Use Your Information

We use the collected information for the following purposes:

To Process Orders: Your personal details and payment information are required to process your orders and deliver products to you.
To Improve Our Services: We analyze customer behavior and website activity to enhance user experience, improve products, and troubleshoot issues.
To Communicate with You: We may use your contact details to send order confirmations, shipping notifications, promotional offers, and other relevant updates.
To Comply with Legal Obligations: We may need to process your data to comply with legal requirements.

3. How We Protect Your Information

We take the security of your personal information seriously. To prevent unauthorized access or disclosure, we have implemented a variety of security measures, including:

Encryption: We use SSL encryption to protect your payment information during online transactions.
Access Controls: Only authorized personnel have access to your personal data.
Regular Audits: Our security measures are regularly reviewed and updated to ensure the highest level of protection.

4. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following cases:

Third-Party Service Providers: We may share your information with trusted third-party partners (such as payment processors, shipping companies, etc.) to complete transactions and provide services.
Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., to comply with a court order or government investigation).
Business Transfers: If our business is sold, merged, or acquired, your information may be transferred as part of the transaction.

5. Your Data Protection Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
Objection: Object to the processing of your data for marketing purposes.
Data Portability: Request a copy of your personal data in a machine-readable format.

If you wish to exercise any of these rights, please contact us at [Your Contact Email].

6. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe we have inadvertently collected information about a child, please contact us immediately so that we can take appropriate action.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@trikutherbals.com
Phone: +91 9990797497
Address: 913B, Hauz Khas, New Delhi - 110049