Return & Refund Policy

Return & Refund Policy

Effective Date: 1st of September, 2025

At Trikut Herbals, we are committed to providing you with the best quality Ayurvedic products. We understand that sometimes things may not go as planned, and we want to ensure you have a hassle-free experience with us. Please review our Return & Refund Policy below for more details.

1. Damaged or Missing Items

We take great care in packaging and shipping our products to ensure they reach you in perfect condition. However, if your package arrives with missing items, damage, or breakage, we will replace the affected items at no additional cost.

To qualify for a replacement, please follow these steps:

  • Take a video of the package opening (showing the contents and any visible damage).

  • Contact our support team at [Your Support Email Address] or [Your Support Number] within 7 days of receiving your order.

  • Share the video evidence along with your order number and any relevant details.

Once we receive the video and confirm the issue, we will promptly send out replacement items.

2. Return Policy

We do not accept returns on any items unless they meet the criteria outlined above (damaged, missing, or broken items). All returns must be initiated within 7 days of receiving the order. After 7 days, we are unable to process returns or exchanges.

3. Refunds

Refunds will only be issued in the case of damaged, broken, or missing items if a replacement is not possible or acceptable. In such cases, we will process your refund once the issue has been verified and confirmed.

Refunds will be credited back to the original payment method used for the purchase. Please allow up to [Insert Number of Days, e.g., 7-10 days] for the refund to be processed and reflected in your account.

4. Non-Returnable Items

Due to the nature of our products, the following items are non-returnable:

  • Opened or used products

  • Products that are not in their original packaging

  • Items purchased after the 7-day return window

5. Contact Us

If you have any questions or need to initiate a return or replacement, please contact us at:

Email: support@trikutherbals.com
Phone: +91 9990797497
Business Hours: 9:00 AM to 7:00 PM (Monday to Saturday)

We appreciate your understanding and look forward to continuing to serve you with the best Ayurvedic solutions.